NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	35
  Good	4
  Neither Good Nor Poor	0
  Poor	1
  Very Poor	0
  Don't Know	0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
Always helpful even the manager feel i can talk to all staff and get the support i need	Wednesday 20 May 2026
Alison the nurse was very understanding l have been feeling unwell very dizzie I have had a very good experience with nurse Alison today. Very helpful and understanding Thank you Rose Villa C Saunders	Tuesday 19 May 2026
See nurse Alison she was amazing did my asthma review made me feel very comfortable please give her 5 stars	Wednesday 13 May 2026
Alison is fantastic. I attended today for travel vaccinations but I have also been going through a difficult time emotionally. Alison was incredibly supportive and caring taking time to listen with compassion and empathy and offer information on support. She was also very clear and thorough with her advice on travel vaccines and ho to stay safe whilst abroad providing full help guides to take away. Alison is a credit to the surgery and is a fantastic nurse.	Wednesday 13 May 2026
Spoke to PM said how wonderful Dr Sandra was very through knew was very stressed with home life very supportive as well	Tuesday 12 May 2026
have help me know end	Thursday 7 May 2026
Alison the nurse was very understanding l have been feeling unwell very dizzie I have had my blood taken my ears looked at,and my blood pressure taken Alison has a very kind and caring manner and l did not feel rushed,what a lovely kind lady Thank you Rose Villa Mrs N ,Herring	Wednesday 6 May 2026
always here to help	Thursday 30 April 2026
always here to help	Thursday 30 April 2026
looked after by surgery know i can call any time	Thursday 30 April 2026